Section 1070.
§ 1070. Department; commissioner. There shall be a department of
information technology and telecommunications the head of which shall be
the commissioner of information technology and telecommunications and
the chief information officer of the city.
Section 1071.
§ 1071. Deputies. The commissioner may appoint four deputies, one of
whom may be designated the first deputy commissioner.
Section 1072.
§ 1072. Powers and duties of the department. Except as otherwise
provided by law, the department shall have the following powers and
duties:
a. to plan, formulate, coordinate and advance information technology
and telecommunications policies for the city;
b. to develop, maintain and implement a long range telecommunications
strategy;
c. to administer all franchises and revocable consents relating to
telecommunications pursuant to the provisions of chapter fourteen,
including, without limitation, proposing authorizing resolutions for
telecommunications franchises, developing and issuing requests for
proposals or other solicitations of proposals for telecommunications
franchises, selecting telecommunications franchisees, reviewing and
approving petitions for revocable consents relating to
telecommunications, negotiating the terms of contracts or other
agreements relating to telecommunications franchises and revocable
consents, and enforcing the terms and conditions of such agreements;
d. to develop municipal uses of cable television and coordinate
interagency uses of cable television and other telecommunications;
e. to ensure that priority is given on at least one municipal channel
to the cablecasting of the public proceedings of the council and its
committees, the city planning commission and other state and city
agencies;
f. to provide to city agencies such land-based and wireless voice,
data, video or other communications facilities, and technical assistance
or other assistance with respect to such facilities, as they may require
for the effective discharge of their responsibilities;
g. to participate in developing, maintaining and implementing a
long-range computer systems and data communications strategy for the
city of New York;
h. to assist in providing interagency coordination on matters related
to data communications activities and interfacing of computers;
i. to provide appropriate, reliable, cost-effective and responsive
computer and data communications services to agencies that require such
services by purchasing and maintaining hardware, software and such other
goods and services as may be necessary to effectively discharge the
powers and duties of the department;
j. to provide assistance to agencies in meeting their data processing
and data communications objectives;
k. to provide agencies using or proposing to use the services of this
department with technical assistance in determining feasibility and
resource requirements;
l. to simplify access to shared information, reduce communication
costs and provide access to multiple computer systems by connecting
computers and terminals of various city agencies, and of other public
entities requesting such connection where such provision to such other
entities would in the judgment of the commissioner be in the city's
interests;
m. to plan and provide telecommunications coordination in support of
disaster recovery;
n. to ensure security for data and other information handled by this
department;
o. to institute procedures to assure restrictions of access to
information to the appropriate individuals, where such restrictions are
required by law;
p. to perform such other responsibilities with respect to information
technology and telecommunications matters, including responsibilities
delegated elsewhere by the charter, as the mayor shall direct;
q. to provide to the public at no charge on the city's website an
interactive map, updated as often as practicable and necessary but not
less than once per week, displaying the following:
1. Permitted and approved street closures that do not allow for the
passage of vehicular traffic on that street, including but not limited
to closures for special events, crane operations and other construction
work, film shoots and paving operations; and
2. Parking regulations. The information related to paragraph (1) of
this subdivision shall be searchable and sortable by time, date and
borough, except that street closures for crane operations, construction
work and paving operations shall have the notation "subject to closure"
during times where closure has been permitted and approved but where
such closure may or may not occur on a particular day. All information
required by this subdivision shall be available on the city's website as
soon as practicable but in no case less than one week prior to any such
closure or change, except closures which were applied for or planned
less than one week prior to any such closure or change, which shall be
available on such interactive map within seventy-two hours of the permit
and approval of such closure. Where a permitted and approved street
closure is due to a special event, the sponsor of the event with
appropriate contact information shall be provided as part of such
interactive map. For the purposes of this subdivision, special event
shall mean any street fair, block party or festival on a public
street(s) where such activity may interfere with or obstruct the normal
use by vehicular traffic of such street(s); and
r. to provide to the public, at no charge on the city's website, an
interactive crime map that, for each segment of a street bounded by one
or more intersections and/or a terminus, shall visually display the
aggregate monthly, yearly and year-to-date totals for the current and
the most recent prior calendar years for each class of crime that is
reported to the New York city police department, or for which an arrest
was made, including crimes that occurred in parks and subway stations.
Such map shall be searchable by address, zip code, and patrol precinct.
All information required by this subdivision shall be available on the
city's website as soon as practicable but in no case more than one month
after a crime complaint has been filed. The mayor shall ensure that all
agencies provide the department with such assistance and information as
the department requires to compile and update the interactive crime map.
Section 1073.
§ 1073. With respect to emergency communications facilities
administered by another agency, the department shall exercise its powers
and duties only as the mayor shall direct pursuant to subdivision p of
section 1072 of this chapter, or at the request of such agency.
Section 1074.
§ 1074. Telecommunications. "Telecommunications" shall mean the
transmission of writings, signals, pictures, numbers and sounds or
intelligence of all kinds by aid of wire, cable, optical fiber, radio,
satellite, electromagnetic wave, microwave or other like connection
between points of origin and reception of such transmission, including
all instrumentalities, facilities, apparatus and services incidental to
such transmission.
Section 1075.
§ 1075. "311 citizen service center reports." (a). Definitions. For
the purposes of this section, the term "department" shall mean the
department of information technology and telecommunications. The term
"directory assistance call" shall mean any call received by the 311
citizen service center that is entered into the 311 computer system in
the directory assistance category. The term "request for service" shall
mean any call received by the 311 citizen service center that is entered
into the 311 computer system in the request for service category.
b. Within seven business days from the end of each month, the
department shall submit in electronic format to the speaker of the
council, the public advocate and each community board, and shall make
available on the city's official website, a report regarding requests
for service received by the 311 citizen service center since April 1,
2004, disaggregated on a month-by-month and fiscal year-by-year basis.
Such report shall include, but not be limited to, the following
information: (1) the total number of requests for service received in
each request for service category by each agency or agencies to which
the requests for service were directed; (2) the total number of requests
for service received in each resolution status category by each request
for service category and by each agency or agencies to which the
requests for service were directed, where such information can be
directly accessed by the 311 citizen service system; and (3) the average
resolution time for each request for service category by the agency or
agencies to which requests for service were directed, where such
information can be directly accessed by the 311 citizen service system.
The data contained in the report shall be provided citywide and
disaggregated by zip code, community district, council district and
borough.
c. Within seven business days from the end of each month, the
department shall submit in electronic format to the speaker of the
council, the public advocate and each community board and shall make
available on the city's official website a report regarding directory
assistance calls received by the 311 citizen service center since April
1, 2004, disaggregated on a month-by-month and fiscal year-by-year
basis. Such report shall include, but not be limited to, the following
information: the total number of directory assistance calls received
for each directory assistance category by each agency or agencies to
which the directory assistance calls were directed.
d. Within seven business days from the end of each month, the
department shall submit in electronic format to each community board a
list setting forth all requests for service that were identified to have
occurred in the respective community district received by the 311
citizen service center during the immediately preceding month, as well
as all unresolved requests for service from prior months. Such report
shall include, but not be limited to, the following information for each
request for service: (1) the request for service category; (2) the
agency or agencies to which the request for service was directed; and,
(3) the current status of the request for service, where such
information can be directly accessed by the 311 citizen service system.
e. The department shall convene a quarterly meeting of representatives
from each of the community boards within the city to discuss the content
and format of the reports required to be prepared pursuant to this
chapter.
To the extent possible under law, Friends of Devin Balkind for Public Advocate has waived all copyright and related or neighboring rights to New York City Administrative Code. This work is published from: United States.
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